Shipment via international courier. Rates are predetermined at order confirmation page.
All shipments will be provided with a tracking code once it has been picked up by the courier company. Tracking code will be sent to the email address used during registration on this website.
Please always check your email or spam mailbox first if you have not received the tracking code after two (2) working days from your purchase date.
Single order shipment worth less than RM1,000 will most probably be shipped in flyers, bubble-wrapped.
For orders of more than one item or from our designer collection, it will be shipped in a box, bubble-wrapped.
We try our best to minimize shipping cost and avoid wastage. Visiting and purchasing at our showroom is always the best choice.
We will ship within maximum of two (2) working days for items that is available in stock. However we always achieve the next working day shipment. I.e. Buy today, ship on the next working day.
Shipment timeframe varies from location and service level of the forwarders (City-Link Express & PosLaju). We do not have any control on their performance. Hiccups may happen during delivery and we will always assist to solve any issues during shipment. Please call us at 03-28567860 for any support regarding shipment.
Generally, items will be delivered to your address after pick up from our store within 1-2 days for city addresses and up to 4 working days for rural addresses. This is not a guarantee and only a rough guide for estimated delivery time.
Please always check your shipment first with the tracking code provided. Sometimes, it may have already been delivered to your address.